Step 4: In this phase, all to need to do is press Search automatically for updated driver software. Step 3: Now, you'll be able to see your device name under Portable Devices. Step 2: After reaching the Start button, you'll need to click on it and select Device Manager. Note: You need to turn iTunes off in this process. Next, all you need to do is connect the iPod to your PC. Step 1: Navigate to the Home screen after unlocking iPod. Here's the step-by-step guide to putting things in order. However, the process of downloading the support service depends upon whether you've installed iTunes through Apple or Microsoft, as both the processes are a bit different. Now, you can proceed ahead to install an iPod support service to get rid of the issue you're facing.
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